Effective Date: July 7, 2025
Website: https://cbcai.co.ke
CBC AI ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of personal and institutional data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website and services.
1. Information We Collect
We collect various types of information depending on how you use CBC AI:
a) Personal Information
- Full names
- Email addresses
- Phone numbers
- School details
- User roles (e.g., teacher, student, admin)
b) Student & School Data
- Student records (names, grades, admission numbers)
- Academic performance data
- Class and subject assignments
- Attendance records
- CBC assessments
- Fee invoices and payment history
- Transport zones and logistics
c) Technical Data
- IP address
- Browser type
- Device identifiers
- Log files
- Usage data (pages visited, actions taken)
d) Payment Information
For schools using our finance tools or M-PESA integrations, we may collect:
- Transaction metadata (amount, date, time)
- Payment references (e.g., M-PESA codes)
- Billing group affiliations
Note: We do not store full credit/debit card or SIM Toolkit payment credentials.
2. How We Use Your Information
- Provide and maintain our CBC AI platform
- Facilitate student assessments and curriculum tracking
- Manage fee structures, invoicing, and payments
- Support communication between teachers, students, and parents
- Improve user experience and platform reliability
- Monitor usage for security and troubleshooting
- Comply with legal obligations
3. Sharing and Disclosure
We do not sell or rent your personal data. We may only share information:
- With your consent
- With trusted service providers under confidentiality agreements
- To comply with legal obligations
- To protect our rights or the rights of users
- In the event of a business transfer or acquisition
4. Data Security
We implement industry-standard measures, including:
- HTTPS encryption
- Encrypted storage of sensitive data
- Role-based access control
- Secure authentication protocols
While we strive to protect your data, no method is 100% secure.
5. Data Retention
We retain data only as long as necessary for service delivery or legal compliance. Upon request, we:
- Anonymize or delete school/user data
- Retain only minimal audit records if needed
6. Your Rights and Choices
Subject to applicable laws, you may:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent at any time
Contact us at support@cbcai.co.ke to exercise these rights.
7. Use of Cookies and Tracking
We may use cookies to:
- Authenticate users
- Maintain session state
- Analyze traffic and usage
You may disable cookies in your browser, but it may affect functionality.
8. Third-Party Links
Our platform may contain links to external websites. We are not responsible for their content or privacy practices. Review their policies separately.
9. Children's Privacy
Our platform processes children's data only under the authority of educational institutions. Direct sign-up by children is not permitted without school authorization.
10. Updates to This Policy
We may update this policy. Changes will be posted here with a new effective date. Significant changes may be communicated via email or platform notice.
11. Contact Us
For any privacy-related inquiries:
CBC AI Data Protection Officer
Email: support@cbcai.co.ke
Phone: +254-781-289-001
Website: cbcai.co.ke